Support & advice
When IT is causing problems or the next step is unclear.
What this includes: support & advice
- Assess IT questions and investigate faults
- Support Windows, Linux and applications
- Plan migrations and document changes
Individuals · Freelancers · Businesses
IT that works for you. Run it. Secure it. Improve it.
Whether you have an IT question, need secure day-to-day operations or are planning a software project, we help clarify your needs and implement suitable solutions. Based in Weil am Rhein, we work across the border region of Germany, France and Switzerland — on site, remotely or both.
Free enquiry intake. Optional AI assistance. Costs agreed before you order.
- OperationsMaintain your systems
- SecurityProtect access and data
- SupportResolve questions and issues
- DevelopmentSimplify workflows
The right components, designed to work together.
Our services
Your needs. The right support.
IT services, security and development work together. Choose your topic and we will help identify the services that fit your needs.
Servers, cloud & hosting
A reliable foundation for your applications and data.
What this includes: servers, cloud & hosting
- Set up, update and secure Linux servers
- Deploy and monitor web services
- Define capacity, responsibilities and operating procedures
Security & Microsoft 365
Secure access, devices and networks to suit your operations.
What this includes: security & Microsoft 365
- Entra ID, MFA, Conditional Access and Intune
- Firewalls, VPNs and network segmentation
- Patch management, logging and security reviews
Backup & recovery
Back up your data and test how to get systems running again.
What this includes: backup & recovery
- Define a backup strategy and retention periods
- Plan encrypted backups and separate copies
- Test recovery and document the results
Software & automation
Simplify repetitive tasks and connect existing systems.
What this includes: software & automation
- Develop custom web applications and portals
- Integrate Microsoft 365, ERP/CRM systems and APIs
- Plan testing, traceable releases and maintenance
IT planning & projects
Turn an idea into a realistic next step.
What this includes: IT planning & projects
- Understand the starting point, goals and constraints
- Prioritise actions by need and effort
- Agree implementation, handover and responsibilities
Security as part of every solution.
Planning includes restricted access rights, traceable changes and tested recovery procedures. We agree the scope and service hours to suit your needs.
Working together
From your enquiry to the next step.
From free enquiry intake to the service you choose, you can see what comes next.
Describe your needs
Describe your goal or problem in your own words. If you wish, AI follow-up questions can help you clarify the details.
Review and send your details
Review your details and send your enquiry free of charge. This does not yet include a personal response from a specialist.
Choose the service you need
For written IT advice, choose a service in the portal with its price and response window shown before you order. Projects and system changes are agreed separately.
Technology partnerships
Vendor programmes and solutions we use in our work.
Quick answers
Frequently asked questions
Answers about IT operations, security, software development and working with us.
What do your IT support and consulting services cover?
We assess the current situation, prioritise actions and provide clear recommendations. Where needed, we help with implementation, new setups, migrations and troubleshooting.
Which Microsoft 365 topics do you cover?
Typical areas include Entra ID, MFA, Conditional Access, Intune, endpoint management, and the core administration and security of Exchange and Teams.
Do you also develop custom software?
Yes. We develop web applications and integrations for existing systems, with attention to testing, traceable releases, monitoring and maintainability.
How do you approach IT security?
We follow defence-in-depth and least-privilege principles, supported by patch management and regular reviews. Controls are documented clearly and adapted to day-to-day operations.
Do you work on site or remotely?
Both are possible: remotely, on site or a combination of the two, depending on your needs, the scope and agreed response times.
How quickly do you respond to support requests?
Response times depend on the agreed service model. We agree priorities, communication channels and service levels with you in advance.
Which regions do you serve?
Our local focus is Weil am Rhein and the border region of Germany, France and Switzerland. We also support businesses remotely across Germany, Austria and Switzerland.
Advice & contact
What would you like your IT to achieve?
Tell us what you need through our contact page or email us directly. An enquiry does not place an order.